Cookie Policy

Last updated: 12 November 2026

This Cookie Policy explains how Smart Follow Ups Ltd ("we", "us") uses cookies and similar technologies on our website smartfollowups.co.uk.

1. What Are Cookies

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide information to site owners.

2. Types of Cookies We Use

Essential cookies: Required for the website to function (e.g., security, session management). These cannot be disabled.
Analytics cookies: Help us understand how visitors interact with the website (e.g., page views, traffic sources). We use anonymised analytics.
Preference cookies: Remember your settings such as theme (dark/light mode) and language.
Marketing cookies: Used to deliver relevant advertisements. We do not currently use third-party advertising cookies.

3. Managing Cookies

You can control and delete cookies through your browser settings. Disabling essential cookies may affect website functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

4. Third-Party Cookies

We may use third-party services (e.g., analytics providers) that set their own cookies. These providers have their own privacy and cookie policies which you should review.

5. Updates

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.

6. Contact

For cookie-related enquiries or requests, contact Adam Bennett at enquiries@smartfollowups.co.uk, or write to:

Smart Follow Ups
Osbourne Suite
200 Imperial and Whitehall
23 Colmore Row
Birmingham
B3 2BS